Refund Policy

Overview

We want you to be completely satisfied with your experience at GuyanaExamHub. This refund policy outlines when and how you can request a refund for our services.

Refund Eligibility

14-Day Money-Back Guarantee:

  • Valid for first-time subscribers only
  • Must request within 14 days of initial purchase
  • Limited to one refund per household

How to Request a Refund

To request a refund:

  1. Email us at guyanaexamhub@gmail.com
  2. Include your account email and reason for refund
  3. Provide your order/transaction ID

We will process eligible refund requests within 5-7 business days.

Non-Refundable Cases

Refunds will not be issued for:

  • Requests after the 14-day period
  • Accounts with excessive exam attempts
  • Violations of our Terms of Service
  • Technical issues outside our control

Refund Processing

Available Refund Methods:

  • Mobile Money Guyana (MMG)
  • Cash refund at our Delph Street location
  • Bank transfer (Scotiabank or Republic Bank)
  • Original debit or credit card

Processing Time:

  • MMG transfers: Same day to next business day
  • Cash refunds: Immediate (during business hours)
  • Bank transfers: 2-3 business days
  • Card refunds: 5-7 business days

Note: For cash refunds, please visit us at 25 Delph Avenue, Campbellville, Georgetown during business hours. Valid ID required.

Special Circumstances

For special circumstances or technical issues that severely impact service usage, we may consider refund requests outside the standard policy on a case-by-case basis.

Contact Information

For refund-related questions, contact us at:

Email: guyanaexamhub@gmail.com

Phone: 732-2755

Address: 25 Delph Avenue, Campbellville, Georgetown, Guyana

Last updated: October 16, 2025

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